Rich, the owner of A Better Window Repair, responded to a mid morning phone call; already had an early afternoon appointment, but has the experience and knowledge to know exactly what I needed to stop my sliding glass doors from taking all my strength to open and close. He was here within 30 minutes, fixed two sliding doors within 45 minutes, then spent another 15 minutes ensuring all was working, even tweaking the screws to ensure perfect fit and locking mechanism working.
He is also very personable but efficient and I would highly recommend him to anyone looking for window repairs.
If there were 10 stars, that's where I would rate Rich.
We had Richard to replace glass in our home. He also put new wheels on the sliders and replaced the screens that were bad.
We are pleased and happy with his work. Shows up on time and works hard. Give him a try!
I have use Richard many times for window installation and repair. He has always been honest, reliable and efficient. If I had to rate his quality of work and dependability, I would give him an A+. I know that hiring him, I am in the best of care. I wouldn't think of using any other Window Repair, Replacement person in the Placer, Sacramento Area!
Granite Bay, CA.
Richard did a great job replacing the glass on my windows that had failed seals. Always showed up on time and had very reasonable prices.
We had a broken window at our rental property. Rich came out the same morning I called to take a look at it. He gave us a fair price, ordered the glass the same day and booked a time to replace it. He came out on time and replaced the glass at the agreed upon price. I would definitely recommend A Better Window Repair.
Another 5-star review for Rich! We needed some 30-year-old old glass replaced it was all fogged up and water spotted. Rich quickly responded to my message and gave us a competitive quote. The glass was installed today and look fantastic. I do not hesitate to recommend A Better Window Repair!
I wouldn't look any place else. Quality service and fair prices. Professional company that takes pride in their work. Received courtesy call ahead of arrival and work was done quickly and efficiently. As good as it gets.
.Rio Linda, CA.
window replacement. Highly recommend for quality and fast service
We had Richard come out and give us a quote on replacing the glass in 2 front windows. His price was competitive and we had decided to use him but when we mentioned the fact that we also had a leakage problem when heavy rains and high winds hit, he actually advised us to not get the glass replaced, but go with a full restoration. Our windows are old LikeIt models ( no longer in business ) and per Richard were poorly designed. If he just replaced the glass, they would still leak. Unfortunately, Richard does not do full window replacements so we had to go with another option. But the fact that he was honest with his recommendation, even though it meant lost business, tells you something about his integrity and professionalism. I would highly recommend Richard for your future needs
Customer Service Is Our Priority!
Shingle Springs, CA.
Richard is great to work with, neat clean and courteous. And the price was right too! If we have any other window repairs to be done, we'll be calling him.
Very easy to work with. Richard took care of a fogged up window and broken sliding glass door for me. He came out the same day I called and gave me a price. We scheduled a time to have them installed and when it got close to the date he called to remind me and kept me informed. He got all the work done with no problems. I would definitely hire him again.
We ended up having some kids throw a rock at our window and break it. I called three other glass places in the area and no one ever answered or ever called me back...even after several calls. I finally found quality first glass. Not only did Richard call me back within 30 min, but was then out at my house to inspect the window within an hour later. He measured the dual pane window and ordered the glass. My window was repaired a week later!
Today Richard came over to deal with dragging wheels on our heavy sliding door. He arrived ahead of schedule on the appointed day,
had the repair parts, and did a clean, effective job for a reasonable price. And he has a great attitude. How could it be any better?
Prompt, courteous, pleasant, knowledgeable, conscientious and reasonable.
He replaced the dual-pane glass in a 20 year old custom made wood patio door. It was not an easy job. He did a great job of ordering glass that matched the tint in the other glass.
While he was out, we had him replace the glass in an old single pane aluminum framed window. Again, great work.
A note to all you DIYer's, like me, do not attempt this!
Watching Rich take out the large old cracked single pane, made me realize I could have lost a body part. Large sheets of broken glass are dangerous and best left to competent professionals.
What can I say there isn't service like this anymore I call them up Richard The owner told him I had some broken glass on my house he came out within two days Took measurements and had my glass repaired within about 48 hours....I called a few other companies and I was getting the runaround on price time order deposit all kinds of stuff once I talk to Richard I knew I was in good hands he took care of me and treated me very good I would refer him to anybody I know if you're looking for a glass repair ....... I highly recommend them!
Thank you for the excellent customer service
Richard did a great job replacing the glass on two of our windows and one pane on our sliding door. He also replaced the rollers on both of my sliders which made them slide like new. He was on time and very professional. Highly recommend him!
Citrus Heights, CA
Rich diagnosed the problem with our patio door lock mechanism promptly and repaired it for a fair price. I would recommend Rich for any window related work you need.
I Hand some fogged windows and called a couple companies. Richard came out the same day I called and was very informative and knowledgeable about what to do.I was really happy with the results and surprised that it ended up being a lot less expensive then i thought it was going to be. I am definitely going to hire Richard again, and highly recommend his work.
I would highly recommend this business. Rich came over and gave us an estimate for a glass table top for our kitchen table. The actual cost came in under the estimate and Rich passed that savings on to us. The glass top was exactly what we wanted and Rich's honesty and integrity impressed us.
Richard did a fantastic job on getting my patio door to work properly by replacing the rollers. To make sure I didn't have any more problems he tested the door several times and found 2 other issues that he immediately corrected at his original quote - No nickel and diming here.
He was on time, honest, cleaned up after himself and was done in a short amount of time.
Richard also gave me an estimate for window repair that was on par with 2 other estimates but recommended against the repair since it was not a safety issue and barely noticeable. Thank you for your honesty.
I had a minor problem with a window not opening and closing right. I contacted Richard and he quickly responded to my need even though it wasn't a big job for him. Quick service, problem solved at a good price. If you need this type of service, be sure to consider this company.
Met with Rich, pricing was fair work was excellent!
Great customer service. Richard was prompt in providing me a quote and work was completed quickly and professionally. Would recommend!
I had my dual pane windows (glass only) replaced in my Milgard metal frames with Low E glass.
He's an owner/installer so his price was best by far and he did a good job and took his time after he was done making sure every window was clean and ship shape.
I would encourage anyone to get a bid from him first.
Richard did an excellent job repairing a broken dual-pane window in my house. I'm no handyman, but this is the kind of thing no average home-owner can fix. He's completely professional and just got the job done right. The window looks great, and the fee was totally reasonable. Lastly, and importantly, I wasn't worried about him working in my house. Clean-cut, honest and hard working, I couldn't ask for a better experience, and will recommend him to my friends and/or co-workers!
This is the third time I've utilized Richard for a window problem. A repair, a replacement and now for replacing the track on a patio door that was getting very hard to open and close. As usual, Rich took care of the problem and the door now slides easily. In all three instances Rich is dependable, returns calls promptly, and does good work at a reasonable rate. If you are in his service area give him a call.